AboutSupportDeveloper GuideVersion 1.0.1

Client Lifecycle Service Case entity from the sn_bom_clo_b2c_service table.

Hierarchy

Properties

account? account_number? action_status? active? active_account_escalation? active_escalation? activity_due? activity_status? additional_assignee_list? amount_to_be_released? approval? approval_history? approval_set? asset? assigned_on? assigned_to? assignment_group? auto_close? auto_created_case? business_duration? business_impact? business_service? calendar_duration? case? case_action_summary? case_report? category? cause? caused_by? change? change_country? change_nationality? change_state_province? check_number? child_case_creation_progress? city? close_notes? closed_at? closed_by? cmdb_ci? combined_statement? comments? comments_and_work_notes? company? consumer? consumer_profile? contact? contact_local_time? contact_time_zone? contact_type? contract? contributor_groups? contributor_users? correlation_display? correlation_id? country? customer_approval? customer_existing? customer_will_present? date_of_birth? date_of_birth_deceased? date_of_death_deceased? date_of_funeral? debit_card_required? delivery_plan? delivery_task? description? disbursement_mode? due_date? email? entitlement? escalation? estatement? expected_start? first_name? first_response_time? follow_the_sun? follow_up? funding_amount? funding_source? funeral_expense? group_list? has_lending_product? household? impact? incident? income_source? initiated_as_request? internal_contact? internal_user? is_address_change? is_name_change? knowledge? kyc_compliance_status? last_name? location? made_sla? major_case_state? mobile_phone? nationality? needs_attention? notes_to_comments? notifier? notify? number? opened_at? opened_by? order? overdraft_protection? parent? partner? partner_contact? payee_address? payee_name? post_case_review? priority? proactive? probable_cause? probate_present? problem? product? reason? reassignment_count? recipient_list? related_party_consumers? related_party_users? relationship_deceased_customer? relationship_manager? release_funds_for_funeral? release_tax_funds? remarks? requesting_service_organization? resolution_code? resolved_at? resolved_by? route_reason? routing_number? service? service_definition? service_offering? service_organization? short_description? skills? sla_due? sn_app_cs_social_social_profile? sn_esign_document? sn_esign_esignature_configuration? sold_product? stage? state? state_province? street? subcategory? submission_comment? support_manager? sync_driver? sys_class_name? sys_created_by? sys_created_on? sys_domain? sys_domain_path? sys_id? sys_mod_count? sys_tags? sys_updated_by? sys_updated_on? task_effective_number? tax_payable? time_worked? total_asset_value? universal_request? upon_approval? upon_reject? urgency? user_input? watch_list? work_end? work_notes? work_notes_list? work_start? zip?

Properties

account?: string | Link
account_number?: unknown
action_status?: unknown
active?: unknown
active_account_escalation?: string | Link
active_escalation?: string | Link
activity_due?: unknown
activity_status?: unknown
additional_assignee_list?: unknown
amount_to_be_released?: unknown
approval?: unknown
approval_history?: unknown
approval_set?: unknown
asset?: string | Link
assigned_on?: unknown
assigned_to?: string | Link
assignment_group?: string | Link
auto_close?: unknown
auto_created_case?: unknown
business_duration?: unknown
business_impact?: unknown
business_service?: string | Link
calendar_duration?: unknown
case?: unknown
case_action_summary?: string | Link
case_report?: string | Link
category?: unknown
cause?: unknown
caused_by?: string | Link
change?: string | Link
change_country?: unknown
change_nationality?: unknown
change_state_province?: unknown
check_number?: unknown
child_case_creation_progress?: unknown
city?: unknown
close_notes?: unknown
closed_at?: unknown
closed_by?: string | Link
cmdb_ci?: string | Link
combined_statement?: unknown
comments?: unknown
comments_and_work_notes?: unknown
company?: string | Link
consumer?: string | Link
consumer_profile?: string | Link
contact?: string | Link
contact_local_time?: unknown
contact_time_zone?: unknown
contact_type?: unknown
contract?: string | Link
contributor_groups?: unknown
contributor_users?: unknown
correlation_display?: unknown
correlation_id?: unknown
country?: unknown
customer_approval?: unknown
customer_existing?: unknown
customer_will_present?: unknown
date_of_birth?: unknown
date_of_birth_deceased?: unknown
date_of_death_deceased?: unknown
date_of_funeral?: unknown
debit_card_required?: unknown
delivery_plan?: string | Link
delivery_task?: string | Link
description?: unknown
disbursement_mode?: unknown
due_date?: unknown
email?: unknown
entitlement?: string | Link
escalation?: unknown
estatement?: unknown
expected_start?: unknown
first_name?: unknown
first_response_time?: unknown
follow_the_sun?: unknown
follow_up?: unknown
funding_amount?: unknown
funding_source?: unknown
funeral_expense?: unknown
group_list?: unknown
has_lending_product?: unknown
household?: string | Link
impact?: unknown
incident?: string | Link
income_source?: unknown
initiated_as_request?: unknown
internal_contact?: string | Link
internal_user?: unknown
is_address_change?: unknown
is_name_change?: unknown
knowledge?: unknown
kyc_compliance_status?: unknown
last_name?: unknown
location?: string | Link
made_sla?: unknown
major_case_state?: unknown
mobile_phone?: unknown
nationality?: unknown
needs_attention?: unknown
notes_to_comments?: unknown
notifier?: string | Link
notify?: unknown
number?: unknown
opened_at?: unknown
opened_by?: string | Link
order?: unknown
overdraft_protection?: unknown
parent?: string | Link
partner?: string | Link
partner_contact?: string | Link
payee_address?: unknown
payee_name?: unknown
post_case_review?: string | Link
priority?: unknown
proactive?: unknown
probable_cause?: unknown
probate_present?: unknown
problem?: string | Link
product?: string | Link
reason?: unknown
reassignment_count?: unknown
recipient_list?: string | Link
related_party_consumers?: unknown
related_party_users?: unknown
relationship_deceased_customer?: unknown
relationship_manager?: unknown
release_funds_for_funeral?: unknown
release_tax_funds?: unknown
remarks?: unknown
requesting_service_organization?: string | Link
resolution_code?: unknown
resolved_at?: unknown
resolved_by?: string | Link
route_reason?: unknown
routing_number?: unknown
service?: string | Link
service_definition?: string | Link
service_offering?: string | Link
service_organization?: string | Link
short_description?: unknown
skills?: unknown
sla_due?: unknown
sn_app_cs_social_social_profile?: string | Link
sn_esign_document?: string | Link
sn_esign_esignature_configuration?: string | Link
sold_product?: string | Link
stage?: unknown
state?: unknown
state_province?: unknown
street?: unknown
subcategory?: unknown
submission_comment?: unknown
support_manager?: string | Link
sync_driver?: unknown
sys_class_name?: unknown
sys_created_by?: unknown
sys_created_on?: unknown
sys_domain?: string | Link
sys_domain_path?: unknown
sys_id?: unknown
sys_mod_count?: unknown
sys_tags?: unknown
sys_updated_by?: unknown
sys_updated_on?: unknown
task_effective_number?: unknown
tax_payable?: unknown
time_worked?: unknown
total_asset_value?: unknown
universal_request?: string | Link
upon_approval?: unknown
upon_reject?: unknown
urgency?: unknown
user_input?: unknown
watch_list?: unknown
work_end?: unknown
work_notes?: unknown
work_notes_list?: unknown
work_start?: unknown
zip?: unknown

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